Impact Design
Project Overview

'Your Impact' Landing Page

Transparency storytelling and conversion design

A dedicated landing page that shows customers the real-world impact of their donations through clear storytelling, data visualisation and emotional connection.

Role

Donor Loyalty & Supporter Journey Specialist

Organisation

Greenpeace Australia Pacific

Channel

Web

Tools

HubSpot, Shorthand, Canva

The Problem We Needed to Solve

Customers needed to see and feel the impact of their contributions in a visual, friendly way, instead of relying on an annual report packed with pages and heavy text.

Impact felt unclear

Dense reports made it difficult to connect emotionally with outcomes.

Too long to engage

Long, text heavy formats asked for more time and energy than most people have.

Not built for sharing

Customers needed something visual and easy to revisit and share.

What I Did

Built a conversion-focused page that made impact tangible and transparent.

Visual Storytelling

  • Created friendly, scannable visuals

  • Designed easy-to-digest graphics

  • Built emotional connection through design

Data Transparency

  • Included specific metrics and outcomes

  • Visualised donation breakdown clearly

  • Made complex data easy to understand

Content Hierarchy

  • Structured content to guide attention naturally

  • Prioritised key messages over calls to action

  • Designed for exploration rather than conversion pressure

Mobile Optimization

  • Responsive design for all devices

  • Fast load times for engagement

  • Touch-friendly interaction patterns

Key Results

Metrics reflect real-world performance across journeys and digital experiences, reported conservatively to show long-term impact.

16%

Increase in donations

$6K

Additional revenue

35%

Higher click rate

What I Learned

Friendly visuals help people trust what they're seeing more than big marketing claims.

People are more likely to give when they clearly understand where their money goes.

Stories land better when they're emotional but also backed by clear information.

Content that's easy to read and scan is more likely to be shared.